It can take up to 10 business days to process your order after you place it; however it normally takes 2-3 business days for your order to dispatch. Once you place your order at the www.studioroem.nl online shop, we will send you an email confirmation containing the details of your order. Additionally, we inform you by email once the order is dispatched. The shipping confirmation email contains shipping details along with the parcel tracking information, if available.
The delivery time varies depending on the shipping method in use and the delivery address.
Cancelling your order
Once you placed an order at the www.studioroem.nl Shop we start processing it immediately. If you change your mind and would like to cancel the order, www.studioroem.nl can assist you as long as the order hasn’t been shipped yet. Please notify us about your wish to cancel your order as soon as possible.
For your convenience and satisfaction, you may return merchandise you purchase on www.studioroem.nl within 14 days of receiving your order.
To request a return please contact us via e-mail.
Please indicate clearly in the subject and body of the message “RETURN”, providing any relevant information including order number, purchase date and payment method utilized.
Keep in mind that we accept returns only from the ship-to countries supported by the www.studioroem.nl online shop. Once we receive your request, we will then provide you with further instructions on how to proceed. Return shipping costs will be for your personal account.